my rain
2.9star
11.6K reviews
500K+
Downloads
Everyone
info
About this app
With the my rain app, you’re in complete control of your rainOne plan.
Here are some of the useful features that put you in charge:
buy more
You can buy more gigs, minutes and sms for your 4G mobile phone SIMs.
manage your account
You can update your personal details and payment method, and view current and past invoices.
billing info
See how much you’re going to be billed for the month.
contact support
Get support directly through my rain. Log a network, billing, RICA or onboarding query with us and because we already have your details, we’ll be able to help you as fast as possible.
Download the my rain app and take control of your rain one plan.
Here are some of the useful features that put you in charge:
buy more
You can buy more gigs, minutes and sms for your 4G mobile phone SIMs.
manage your account
You can update your personal details and payment method, and view current and past invoices.
billing info
See how much you’re going to be billed for the month.
contact support
Get support directly through my rain. Log a network, billing, RICA or onboarding query with us and because we already have your details, we’ll be able to help you as fast as possible.
Download the my rain app and take control of your rain one plan.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
2.8
11.5K reviews
Niel de Wet
- Flag inappropriate
March 1, 2024
I can't edit my gig allowance. App crashes. This would be extremely frustrating during a critical moment where you would need adjust it. (You used to be able to do this on the website, and for some reason this was taken away, without warning as well). The app also doesn't show your data usage. For some strange reason you need to use the website for that. Please improve this asap, this is basic functionality.
27 people found this review helpful
rain (Pty) Ltd
March 2, 2024
Hey Niel de Wet , we're here to help. Please provide us with your ticket/reference number, or drop us a DM on one of our social media pages and we will gladly assist. Thanks, rain
Dylan Pienaar
- Flag inappropriate
March 20, 2024
App is useless, can't update billing address, when you do and close "my account" it reverts to the original. Can't change billing date it just says "oops something went wrong try again". I thought the app might help because of their terrible customer service but the app reflects how much they care about their customers, just as much as their customer service. I've been with them for 3 years now and all I can say is keep clear, rather pay a bit extra and get a ISP that tries to care about you.
20 people found this review helpful
rain (Pty) Ltd
March 20, 2024
Hey Dylan Pienaar, we would like to chat with you with regards to your experience with us. Please provide us with your ticket/reference number, This will be handled with the utmost priority. Thanks, rain
Simba Man
- Flag inappropriate
April 30, 2024
Terrible service delivery. I am out of the country and have sent several tickets requesting cancellation of account. They dont reply& the only message you get is receipt of the ticket. Horrible customer service. They changed payment date from the 25th of every month to the 1st & charged me twice when the change occured, mind you i neither initiated nor requested the change. Stay very far away. I will just cancel the billing card they use and chuck their stuff in the trash, where it belongs
rain (Pty) Ltd
May 7, 2024
Hey Simba Man, Sorry to hear that! please provide us with your ref number or drop us a dm on any one of our social media platforms. We'd love to help you troubleshoot alternative, head on over to your 'myrainapp' for quick and easy self help options. Thanks, rain
What's new
app update