Gabe Crowe
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For how expensive the vehicle is, and the promise of competing with other EV platforms, this app is a fantastic disappointment. Digital key doesn't allow me to download, remote start works maybe 25% of the time, logs me out every time I leave the app, it asks for the same permissions every time, even when they are already granted, and it takes forever to refresh. Even after being on the phone with support, it's obvious they don't know how to troubleshoot and rely on the app working as promised.
8 people found this review helpful
Houssam Lazkani
If there is a 0 star option I would give it. Poor user experience all around. -connecitivity is poor -lack of maintenance scheduling options -digital key dangerously unreliable -battery status does not update -remote start sometimes disrupts car play/android auto connection (could be car software instead of app) -remote start lacks options -when it does connect it is slow, whether on 5g or WiFi, close to the car if far. Doesn't matter. Just slow.
3 people found this review helpful
Hunter O'Neal
Really poor user experience. App only works about half the time, and when it does work, some functions within the app still don't. It took 3 months to get the remote key to work, and I have to refresh the app 2-3 times to get an accurate battery level. As the weather gets colder, I want to remotely start my car. The app failing to start prevents me from using a key feature of my car.
6 people found this review helpful