Patti Lavender
- Flag inappropriate
- Show review history
Worked great at home. But as soon as i was out of the country it stopped working. Tried to sign in again, get a new profile, reset password, unlock account... everything just kept saying "try again later". For a week. Got home and surprise, no issues. Couldn't pull up shuttle information and qr codes, no signing into flights or any of the other reasons to actual USE the App. Awful.
Sunwing Vacations
May 12, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at app@sunwing.ca. Thank you. -DZ
Klarence-Yap Sia
Easy to use app that takes the stress out of booking and checking-in for flights and transport. Only drawback is the inability to allow screenshots in-app so I can make offline images of boarding passes or transport QR codes. would be useful when out of reach of wifi in a foreign country.
1 person found this review helpful
Sunwing Vacations
April 12, 2024
Hi Klarence, thank you for your feedback we appreciate this. Let us know if you have any other comments to app@sunwing.ca Thanks, -DZ
Peter Desilets
- Flag inappropriate
- Show review history
Response to DZ...Further as an example, say I want to leave on February 2 2025, as soon as I tap the calendar date it goes to June 13 2024, bad luck I guess...in addition, the rest of the month is shaded...remember, I haven't (can't) indicate the return date... My intent all along is to investigate certain properties for price and suitable accommodation...then decide...pretty normal...but because of stability issues neither the website or the app has served me well ... unlike in the past...
1 person found this review helpful
Sunwing Vacations
May 12, 2024
Hi Peter, we are so sorry to hear this. Can you please share which features you find difficult to use? Please contact us at app@sunwing.ca. Thanks, -DZ