Chris Neary
Stream videos from camera - am I able to view the videos from the app without downloading them first? In order to preview them I have to download as a local file to my device and I have quality set to high. The play button does nothing unless I tap it from a local file. I see it operates on port 80 of the LAN, isn't it just a web server interface? Should be streamable. Am I missing something?
RuiYou Pty Ltd
August 16, 2022
Hi Chris,
Apologies for the delayed response - thank you for taking the time to leave a review and get in touch.
We would be happy to look into this for you further. Our expert customer support team are on standby to help, please submit a request via our website:
support.streetguardian.info/
Thanks again for your purchase!
Rest Assured.
A Google user
Excellent way to check the settings and recordings. A little faster transfer speed would be better. Would like to see a couple of extra features. Firstly, a way to quickly switch the view of the live feeds from the main screen. Secondly, if possible, be able to set a WiFi connection for the app to auto connect to so you don't have to go into the phone's settings before launching the app. Not sure if this is possible on Android, I know similar can be done for Bluetooth connections.
4 people found this review helpful
RuiYou Pty Ltd
January 13, 2020
Thanks for the feedback, we're still working on some further changes, connectivity is a bit handset dependant, some models will connect up automatically no problem, others you need to manually connect each time
A Google user
Has anyone gotten the app to work? App says to connect to the camera in wifi settings. Camera shows up as a wifi device, which it isn't. When you connect to it, surprise, there's no wifi available. App then asks to connect to wifi :/ What am I missing?
1 person found this review helpful
RuiYou Pty Ltd
November 29, 2019
We haven't found any unsupported models so far, but some phones do have some settings that need to be adjusted to get it running, apologise for the difficulties you experienced, if you would like some assistance or additional information, please open a support ticket at https://support.streetguardian.info/ and we will be happy to help you further.