Valerie Thiel
The update to the app at the beginning of the year made has made it the absolute worst app experience. Previously, in store, after you perused the case and ordered, you scanned a code from the app under a reader at check out to pay and got your points. Easy peasy. It's now the most UNuser friendly process. No longer can you pay directly from the app in store. You must now order ahead and then get a code to show the cashier so they punch it in in order to get points. Why???
David Moradzadeh
Absolutely awful app! With the old app,you were able to easily add funds and actually spend them. I added funds, and you can't even order ahead of time using those funds. If you can, no one seems to know how at their stores. I have contacted their customer service numerous times, and no one replies. I'll just go elsewhere going forward and just eat the $20 I loaded.
1 person found this review helpful
Yerik K
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App does not have locations inside grocery stores. There's a location two blocks from my house inside a grocery store. I can't order. Please fix this rookie mistake.