Ben V.
- Flag inappropriate
- Show review history
Doesn't work. iPad app works great, so that gets 5 stars. I recommend a Swann surveillance system if you're an Apple user. Update: It works better now but u have to hit that tiny spinner icon on the upper right. Update #2 on 4-21-24: The recording device will just stop recording on random days. So I have an unreliable surveillance system. After a little more than a year. Great.
1 person found this review helpful
Swann Communications
April 21, 2024
Hi Ben, could you please shoot an email to tech@swann.com. Without narrowing down your account we would not be able to investigate the issue you have reported. Once you get in touch, we would reach out with assistance immediately. - SR Team Swann.
Move It Signs
- Flag inappropriate
- Show review history
A FIX for the streaming & playback problem; at least it worked for our DVRx-5680. While trying to find an old version of this app I found that Swann has another app; Home-Safe View. It will stream all cameras at once & playback recordings. It has a different feel to it but IT WORKS! Unlike this "updated" app. This is why I don't have auto update on but got sloppy this time. A big plus is that it also controls a non Swann pan & tilt camera. The one thing that it doesn't do is mode change.
4 people found this review helpful
Swann Communications
March 24, 2024
Hi , reminder to please contact tech@swann.com with your account details. We would not be able to help without knowing which account and device you are having issues with. - SR Team Swann
Galen Jons
It's ok, but needs a couple improvements. First, it needs a "stay-awake" feature; otherwise, your phone goes to sleep while you're watching the camera(s). Second, when your phone goes to sleep and you wake it up, the app closes. Third, if you switch to another app, then switch back to the Swann app, it closes. Would be nice to have time showing during playback. Would be nice to be able to re-arrange camera views on the app. Playback is a bit unintuitive and clunky, but i'm glad it's there.
6 people found this review helpful
Swann Communications
March 17, 2024
Hi Galen, we have fixed the re-arraging of camera views in the next version of app we are going to release next week. Stay tuned. -SR Team Swann.