MySwan
2.1star
487 reviews
50K+
Downloads
Rated for 3+
info
About this app
MySwan is the free app from Swan for a seamless access to various services around your insurance products anytime, anywhere !
MySwan users having Internet Access on their smartphone will be able to:
· View and monitor their Health insurance, Home insurance, Car insurance and Life policies.
· Submit health claims.
· Submit motor claims notifications.
· View digital version of SWAN cards for Health, Travel and Rewards
· View accounts.
· Request quotes
· Locate Swan branches
· Call Swan Assistance
Follow these simple steps to start using MySwan
1. Download MySwan on your phone
2. Register using your Swan Direct credentials
3. Enter your 4 digit mPIN
Now your Swan insurance is within your fingertips!
Stay tuned for innovative updates on MySwan!
For more details, please visit www.swanforlife.com or contact us on +230 207 3500.
Call our hotline on 207 9111 between 09:30 to 18:30 from Monday to Friday and on Saturday from 09:30 to 17:00.
You can also email us on myswan.appsupport@swanforlife.com.
MySwan users having Internet Access on their smartphone will be able to:
· View and monitor their Health insurance, Home insurance, Car insurance and Life policies.
· Submit health claims.
· Submit motor claims notifications.
· View digital version of SWAN cards for Health, Travel and Rewards
· View accounts.
· Request quotes
· Locate Swan branches
· Call Swan Assistance
Follow these simple steps to start using MySwan
1. Download MySwan on your phone
2. Register using your Swan Direct credentials
3. Enter your 4 digit mPIN
Now your Swan insurance is within your fingertips!
Stay tuned for innovative updates on MySwan!
For more details, please visit www.swanforlife.com or contact us on +230 207 3500.
Call our hotline on 207 9111 between 09:30 to 18:30 from Monday to Friday and on Saturday from 09:30 to 17:00.
You can also email us on myswan.appsupport@swanforlife.com.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
2.1
480 reviews
Christian Avrillon
- Flag inappropriate
March 12, 2022
Was working very well and now I can't seem to open the app. Unistalled and re installed it but still can't open. My wife tried to use the app on her phone and it worked well initially after phoning a few times and then back as before not working so she got fed up. It was a very good initiative to streamline the medical claim process and it would be great if the IT team can look into it right away and having it sorted.
28 people found this review helpful
Swan General Ltd
April 5, 2022
Hello, we are sorry to hear that you experienced some issues with mySWAN. Can you please send us a mail on mySwan.appsupport@swanforlife.com with your full name, phone number and email address. Our team will be in touch as soon as we get your details. SWAN Team
A Google user
- Flag inappropriate
- Show review history
April 29, 2019
awful app. The UI is ok but the UX is extremely poor. 1. User cannot have the details of pending transaction. only given a reference number and user has no clue of what claim it pertains to. 2. Status of transaction is not updated once paid/settled in claims history/notifications 3. In notifications, all items duplicated 4. When notified to resubmit document. No details about which document is not readable. Could have updated only the incorrect document instead of resubmitting everything again.
5 people found this review helpful
Swan General Ltd
April 5, 2022
Hello, we are sorry to hear that you experienced some issues with mySWAN. Can you please send us a mail on mySwan.appsupport@swanforlife.com with your full name, phone number and email address. Our team will be in touch as soon as we get your details. SWAN Team
Laurent Bosquet
- Flag inappropriate
February 25, 2022
Updated phone with latest android version. App just doesn't open anymore. Sent a facebook message on Swan page which was left on unread. Sent a mail and waiting to see if they come up with a solution. 3 stars because when app worked it was ergonomic and easy of use. Lost 2 stars because of this issue and no communication whatsoever from Swan's side on issues users may encounter and solutions to adopt.
14 people found this review helpful
Swan General Ltd
April 5, 2022
Hello, we are sorry to hear that you experienced some issues with mySWAN. Can you please send us a mail on mySwan.appsupport@swanforlife.com with your full name, phone number and email address. Our team will be in touch as soon as we get your details. SWAN Team
What's new
Performance improvements and bug fixes