Jake P
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Seems to be completely useless for creating and editing your site. The app does not want to work right with pretty much anything. Not sure if it's a buggy update (I just downloaded it so I don't know how it was before) but it keeps freezing, nothing seems to work when I click it, the app just doesn't work in almost any way.
5 people found this review helpful
Squarespace Inc
March 31, 2024
Hi Jake, thank you for your feedback on this. We understand your frustration and apologize for the issues you encountered. We would appreciate it if you could reach out to us directly so we can investigate further and help troubleshoot. You can contact us here: appreviews@squarespace.com.
Stephen Heverley
If you're intension is to use this to sell physical products, don't bother. Adding products via this app is so stripped down that it's useless. You can't add shipping criteria via the app, which makes the products you add via the app unsellable, as well as about 15+ other parameters including SEO, web address naming, variants, keywords, taxes, and the list just goes on and on.
6 people found this review helpful
Squarespace Inc
March 18, 2024
Hi there, thanks for taking the time to leave a review. Sorry to hear this. Our team would love to hear more about these requests. Please contact our Customer Support team at appreviews@squarespace.com and include any relevant information. This will help us to speed up the troubleshooting process.
Melanie
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I had two stars but the developer replied and said to reach out to support which I already did. None of their team seems to have great reading comprehension. Original review:The typing is terrible and inconsistent. This is especially true when titling products. The support staff ain't helping much with that issue so I haven't tried the other issues I have, such as photos will be uploaded but only some will be there when I go back in, unable to add/edit variances or categories from the app, etc.
26 people found this review helpful
Squarespace Inc
November 23, 2023
Hey there, we're sorry to hear about the issues you've been experiencing with the Squarespace app. Please contact our Customer Support team at appreviews@squarespace.com and we'll be happy to help as best we can.