D W
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I have 8 cameras. Love this service, but after recent app changes everything has failed. I no longer get photos or videos sent to me, the app won't show me new or old photos or videos, and now the app says I'll need a NEW PHONE after the next update. It was great, now I'm furious i invested in this brand. If it did work, it can work again. Quit screwing with the app, please. Update: I connected the online chat twice and was rudely dismissed twice. They didn't listen or care about my issues.
4 people found this review helpful
Hello, this does not seem right!We truly value your feedback and want to make things right. We are disappointed to hear you had difficulties. Please reach out to us with your informations via phone at 1-888-779-7646 or through our social media via https://www.facebook.com/spypoint. We're here to assist and check this more closely for you, Thank you
wes d
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There should not be transition effects when looking through photos. they look all "cool" when they swipe in from the left, but if you are looking for differences between photos(potentially a very small, very conspicuous movement that triggered the camera), you want to see the photo flash from one to the other. like clicking the next arrow on a PC.
62 people found this review helpful
Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our R&D, in order to provide better products. -KM
Larry Gore
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It works really well for a day then doesn't do anything for a few days, even the sync picture set for each time doesn't work half the time. Good images when you get them but that's a big if. **Edit** this is the issue regardless of signal readout on the camera, it would have been better customer service to ask how signal was instead of assuming I didn't pay attention to the signal strength. Still no suggestions on why it happens or anything, no reach out for support even though i pay for it?!
12 people found this review helpful
Hi The behavior of the camera depends on the transfer and daily synchronization of the cellular network in its location area. If the signal is low, this has a direct impact on its communication with the server.Please contact us in order to investigate this for you at https://www.spypoint.com/en/chat, and to help you resolve this situation.thank you