MySparklight
3.7star
118 reviews
50K+
Downloads
Everyone
info
About this app
Get ready to connect to what matters most with the MySparklight app! Seamlessly manage your Sparklight services with just a few taps. Update your profile, view plan details, and pay bills effortlessly. Plus, optimize your network's performance with alerts, speed tests, and troubleshooting tools. And if you need help, our customer support team is just a tap away. Download now and take control of your internet experience!
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.7
116 reviews
Sheila Grayson (SheBo)
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November 20, 2024
All I will say is, you definitely better pay your bill because there are NO payment arrangements whatsoever. And Sparklight slips a few dollars of extra fees in every other month, and I have each of my statements to prove it. I have been with them for years, but I refuse to keep paying such high Internet prices, especially when no payment arrangements can be made and no discounts to be offered to loyal customers..
18 people found this review helpful
Cable One Inc.
March 25, 2025
Hi Sheila. I'm truly sorry to hear about your experience with our billing process. Your loyalty means a lot to us. Please reach out to our billing team at 877-692-2253 so we can address these concerns and ensure your billing is accurate. Your satisfaction is important to us, and we're here to help. Thank you.
Randy L
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August 10, 2024
Useful, but the support ticket function is a waste of time. I submitted a ticket two weeks ago and have yet to receive even an acknowledgment. I don't have time during business hours to call and ask why my internet is 10 times slower than what I'm paying for. Fix this or tell your techs to check this stuff, or I'm switching providers.
14 people found this review helpful
Justin Speers
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February 27, 2025
Some buttons on the UI simply do not respond. The app tells me there are no known outages but the customer service reps say there is a major outage in the area. There is no reason to install this app as it is unreliable and poorly made.
1 person found this review helpful
Cable One Inc.
March 26, 2025
Thank you for your feedback, Justin. We're sorry to hear about the issues you're experiencing with our app. We know how frustrating this can be. We're working on improving the app's reliability and functionality. If you continue to experience problems, please contact our support team at 877-692-2253 for assistance.
What’s new
Paperless Billing Optimization – Faster load times and a smoother experience.
Revamped Dashboard – Improved navigation and accessibility for select Family of Brands customers.
New Release Notes Section – Introduced a Release Notes section to keep users informed about the latest updates, improvements, and bug fixes directly within the app.
General Enhancements – Bug fixes and performance improvements for a seamless experience.
Revamped Dashboard – Improved navigation and accessibility for select Family of Brands customers.
New Release Notes Section – Introduced a Release Notes section to keep users informed about the latest updates, improvements, and bug fixes directly within the app.
General Enhancements – Bug fixes and performance improvements for a seamless experience.
App support
About the developer
Cable One, Inc.
clifton.dawes@cableone.biz
210 E Earll Dr
Phoenix, AZ 85012
United States
+1 480-599-4010
