South Western Railway

Name: South Western Railway
Availability: InStock
Rating: 4.13265323638916 (11427 reviews)
Author: South Western Railway

4.1

11.4K reviews

500K+

Downloads

Mature 17+

About this app

Use the South Western Railway app to plan your next journey and book train tickets with ease. Whether it’s the daily commute or a weekend trip, we’ll help you get from A to B with live travel updates, train times and onward options.

Key Features:

Book Train Tickets
• Purchase train tickets across all networks to anywhere in Great Britain.
• Save up to 50% with advance train tickets
• No booking fees
• Price promise - if you see a cheaper price for the same train ticket travelling with SWR, we'll refund the difference
• Get rewarded for every ticket with SWR Rewards
• In a rush? Add tickets direct your wallet
• Load train tickets direct from the app to SWR Touch smartcards

Check Live Train Times Across Great Britain
• View departure and arrival times for all National Rail services
• Check live train times, locations and where to be with platform details
• Save your frequent journeys for ease of checking again later

Live Information
• Check facilities and see how busy your train is - live
• Live car parking information - check how many free spaces are at our stations*

Change Of Plan, Or Need A Refund?
• Plans changed? You can now change your date and time if you have an eTicket
• Refund your ticket in the app**

Download now and plan your next train journey!
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Information to note:
You’ll need to create an online SWR account or sign-in before you can purchase your train tickets.
* This is available for 79 of our key stations.
** This includes eTickets.

Got a question? Here’s our FAQs:
https://www.southwesternrailway.com/contact-and-help/faqs

Need to get in touch? Find the best way to here: https://www.southwesternrailway.com/contact-and-help

You can also tweet us at: https://twitter.com/SW_Help

Updated on

Oct 17, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Photos and videos and 2 others

This app may collect these data types

Personal info, Financial info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.1

11.2K reviews

Nicholas Tucci

November 26, 2023

The railway service itself is the problem: despite the expensive tickets, the service is terrible. Every time there is a strike or an engineering work, it's an unreliable service you can not count on. You'd expect trains to follow the scheduled departures but no. Every time you need to check on Google Maps if there's any engineering work or strike. Unfortunately it's the only available alternative but it's really awful service for what we pay.

40 people found this review helpful

A Google user

June 21, 2019

It is better than before, but I think there is room for improvement in terms of practicality. I also find that the timetable sign system in Waterloo is disconnected from physical platforms. There is no reference point for train stations, alphabetical, destination etc. For instance a train to Sttrawberry Hill can depart from platform 4 or 21. Thanks

4 people found this review helpful

Gabs Daisy

June 28, 2023

Unreliable (one never knows when it has technical issues in booking a ticket or retrieving one -- and it happens a lot). Unreliable (it asks the user to confirm their credentials at the most inappropriate moments such as when in front of the barrier at the station trying to get to the platform and get on the train). Slow to login, slow to retrieve tickets. On a positive note, it integrates with Google Wallet/Pay -- when it works...

57 people found this review helpful