Julie Cole
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New version needs work! Tried re-setting up my alerts and found the process so unfriendly I gave up. Will see if I can do it on the desktop. I want to see checking acct for alerts - it's not presented first - I have to go through and add accounts to see it, and can't pick which one. Of course it's not the first, second or third one. Grr. Who designed this UX process?? It's a nightmare!
1 person found this review helpful
WingsFinancial
March 2, 2022
Hi Julie, thanks for letting us know. The biometric login should be available in the Android App so unsure why it would suddenly stop working for you.
Bish
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I have used Wings for well over a decade now and this new update seems to be doing everything it can to drive me to a new banking service. The new UI is extremely harsh on the eyes and has been very frustrating to find any old features. Having to give access to my location to be able to log in to my account is also extremely unsettling, regardless of reason you have no reason to need that information. And having turned quick access into a widget is also another poor choice, it was fine before.
3 people found this review helpful
WingsFinancial
April 24, 2024
Hello and thank you for this feedback. I'm sorry you're unhappy with the recent update - hopefully you can find some of the new features beneficial. For example, we now have more advanced card controls and alert options, connecting external accounts is much quicker, and the mobile app and our desktop website are the same platform.
Thomas Ebner
Horrible. I went to deposit a check, and to my surprise my old app had disappeared. I finally found it by going to settings only to find out the app had been removed and replaced by the new version. After about 45 minutes I finally made my deposit. Unfortunately the only way to get into the app is through settings. This app is about as handy as SKY when using the telephone. It's easier and faster to drive to the nearest branch and talk to a screen there.
1 person found this review helpful
WingsFinancial
April 23, 2024
Hello, thanks for this feedback. I'm sorry about the trouble - our new app should allow you to place a shortcut on your home screen like any other Android app. Could you try that? Normally that's done by Press+Holding an icon. This upgrade allowed us to add many new features, like advanced card alerts, so we hope you'll enjoy them as you explore!