myPhonak Junior

4.4
713 reviews
10K+
Downloads
Content rating
USK: All ages
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About this app

"myPhonak Junior
The world in your hands!

The myPhonak Junior app allows you and your child to be more involved in the hearing journey in a way that fits into the child’s and the family’s needs. Working together with your hearing care professional is essential to determine which features of the app will be most beneficial.

The Remote Control function has been specially designed for children aged 6 years and above (with supervision when needed). It gives your child the ability to adjust the settings on their hearing aids to suit their listening preferences in more challenging environments. The myPhonak Junior app has been precisely designed to empower children in an age-appropriate without sacrificing hearing performance.

Remote Support* is suitable for families and children of all ages. It gives you the opportunity to stay connected with your hearing care professional remotely. Whether your child is still young and you are the main contact person, or your child is old enough to take on the responsibility for their hearing appointments, Remote Support provides the opportunity to have ‘hearing check ins’ which can be aligned with your busy lifestyle. Remote Support appointments can be combined with clinic appointments to provide minor adjustments to the hearing aids, or simply as a special consultation touch point.

* Speak to your hearing healthcare provider to see if this service is offered in your country

The myPhonak Junior app empowers your child (age 6 years and above, with supervision when needed) to:
- adjust the volume and change program of the hearing aids
- personalize and customize hearing programs to suit challenging environments
- access status information such as wearing time and battery state of charge (for rechargeable hearing aids)
- access quick information, FAQs, tips and tricks

Safety features in the app allow parents/guardians to:
- tailor the child’s experience according to their level of development and independence through Parental control
- configure Auto On when out of charger for rechargeable hearing aids
- change Bluetooth bandwidth configuration for phone calls

Compatible Hearing Aid models:
- Phonak Sky™ Lumity
- Phonak CROS™ Lumity
- Phonak Naída™ Lumity
- Phonak Audéo™ Lumity R, RT, RL
- Phonak CROS™ Paradise
- Phonak Sky™ Marvel
- Phonak Sky™ Link M
- Phonak Naída™ P
- Phonak Audéo™ P
- Phonak Audéo™ M
- Phonak Naída™ M
- Phonak Bolero™ M

Device compatibility:
The myPhonak Junior app is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak Junior can be used on Google Mobile Services (GMS) certified AndroidTM devices supporting Bluetooth® 4.2 and Android OS 8.0 or newer.
To check smartphone compatibility, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility

Android is a trademark of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license."
Updated on
Feb 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
699 reviews
Loreto Aliaga-Salas
February 26, 2024
The app keeps on crashing when opening it. The aids are difficult to connect at times, and sometimes it keeps disconnecting them to Bluetooth and we have to pair them back again.
2 people found this review helpful
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Sonova AG
February 27, 2024
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at apps@sonova.com? We'll look into it.
Lenka Hricová
August 26, 2023
As a parent of a very young toddler all of the features are sufficient for me now. But I have very frequent issues with reconnection to hearing aids. Whether it is the left or the right aid, app doesn't reconnect correctly after loss of BT signal and I can't use all of the features. Solution is different every time, sometimes I neet to force to close the app, sometimes I need to turn off and on my Bluetooth,... I always work it out somehow, but it gets frustrating to do this few times a day
3 people found this review helpful
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Sonova AG
August 27, 2023
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. If you have any suggestions on how we could further improve and enhance your user experience, please don't hesitate to share them with us.
Ngoc Linh Nguyen
February 18, 2022
Had issues with the phonak app not recognising my son's hearing aid, regardless of all the troubleshooting steps taken. This app recognised at least the left one. The interface is quite simple and has all the necessary functions without overly complicating this.I would like to see an option for adjusting the ringing feedback present in the hearing aids sometimes. Overall, it's been a pleasure to use so far.
8 people found this review helpful
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Sonova AG
February 23, 2022
Dear Linh, myPhonak app is not compatible with Sky hearing aid models, therefore you could not connect. We are very glad that you like myPhonak Junior app:) For any help and support please visit our website: https://product-support.phonak.com or contact directly our Online Support Team: https://product-support.phonak.com/s/contactsupport.

What's new

The world in your hands with myPhonak Junior:

- Compatibility with the latest Lumity hearing aid devices
- New Sound Environment
- Improved wearing time measurement
- Link to support videos
- General bugfixes and performance improvements