Gavril Ochoa
Downloaded app today. It prompted an update. Once I logged in and transferred my SLP to Ronin. Then after 30 mins, I tried proceeding with the Axie purchase but it said insufficient funds. Upon checking activity history, it was transferred without my authorization within 2 mins of receiving. I have the transactionn hash and recipient address. Requesting for your help
11 people found this review helpful
Sky Mavis Pte. Ltd.
March 31, 2024
Hello! We’re sorry to hear that our app did not meet your expectations. If you have any suggestions or recommendations on how we can improve your experience, please let us know at https://support.roninchain.com/.
Herbz
Ronin Wallet serves its basic purpose. However, I would appreciate it if we can really edit the preferred currency in the settings. As of now, not sure if it's intended or a bug, the currency is set as USD and cannot be changed here in the mobile app.
6 people found this review helpful
Sky Mavis Pte. Ltd.
February 29, 2024
Thank you so much for taking the time to provide us with feedback and suggestions. We’ll be sure to pass this information along to our team.
Jonrey Enero
I reinstalled the app at its pixels is not picking it up in my phone for some reason but now that its finished downloading, its not opening anymore. Buttons for creating new account and import existing account is clickable but wont function.
11 people found this review helpful
Sky Mavis Pte. Ltd.
March 14, 2024
Hello! We’re sorry that you’ve encountered issues while using the app. We’d love to help! Please reach out to our support team at https://support.roninchain.com so we can better assist you.