Kevin Montgomery
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The app is generally good, but Sport mode is a little confusing. The app help only refers to the newer 2.3 models and gives no guidance for the older 2.2. And why is the elevation field always blank even when using GPS? I love that the app is continuously being improved and I'm very happy with the quality and functionality of the watch.
Chris Cathcart
Very very poor. I have the Elektron HR, and it worked fine for 24 hours only. Now it: a) Weirdly identifies as Sequest SC 2.2 when connected (it identified as Elektron HR 2.2 originally) b) Connects after many attempts but does not sync. c) When it rarely does seem to sync, it only syncs steps. No sleep and no Heart rate. Nice looking watch. Truly awful app / tech implementation. Also, the "report a problem" button in the app, doesn't let you report a problem. It just uploads app data.
Hello Chris,
thank you for your feedback. We did receive the diagnostic data, Report a problem works as it should (it sends the data in the background).
Please update to the version 1.00.20, that should help. Thank you.
Lech Deregowski
FW_UPGRADE_IN_MAIN pops, "New version is now available! tap tap tap - nothing, can't clear this notification when the app is active in the foreground. The app has potential but doesn't make it extremely clear that on the personal settings page that there's more if you scroll down. Additionally, in order to actually function you absolutely need to grant all permissions and precise location information or it will just not function or seemingly fake a failure to start/find your watch until granted.
1 person found this review helpful
Hello
Please contact our care team at info@sequent.ch
They will help kindly
Kind regards
Sequent