E Hurw
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The app crashes anytime I try to turn off the Motion Detection feature, and it's stuck to "On." My baby rolls all over in his sleep, so I can't have this setting on, or my phone goes off all night. I wish I could use the app for the Cry and Temperature detection at night. This could easily be a 5-star review if the listed issue was resolved. I've tried uninstalling the app, but it hasn't resolved. I love being able to check in on my LO from another room if I'm doing chores or cooking.
1 person found this review helpful
Diana S.
I have both the Safety 1st Soother and wifi baby monitor. This app has a lot off issues. I have to constantly close it to do live view, it takes forever to load anything, and the camera goes "offline" a lot. I have a SD card in it instead of buying their subscription. Going through the feed is slow. It always starts from midnight and I can only scroll through the time bar to reach what I want. No triggered events are saved for quick viewing, even with SD card. Need sub to view. Big battery hog.
3 people found this review helpful
Dorel Juvenile Group, Inc.
January 16, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at connected@safety1st.com. Thank you.
Danielle A. S. Roman
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The app was easy to install and get up and running with the physical monitor. The best part about it is that when used for travel (I just tossed it in the diaper bag with the power cord and off we went!) it automatically connects to your phone application again - just be sure to be on the 2.4g wifi or it won't connect at all (still not set up for 5g wifi! most monitors aren't). Thanks SO MUCH to the Stellar Product Testing Panel for providing me with this baby monitor.
2 people found this review helpful
Dorel Juvenile Group, Inc.
December 7, 2022
We are glad to hear that you are enjoying the monitor and thank you for sharing your experience.