S M S (Sasha)
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Since the update took place, I haven't had all the problems that other people are discribing. This is one of the better supermarket apps, where the coupons are broken down into categories and not all bunched together like Stop & Shop. Where you have to go through every single coupon, with no sense organization. At least here, there's some sense of order. As far as delivery or pick-up orders go. That is a feature I have used a few times, and it is quite convenient. I really like it.
21 people found this review helpful
Rachel Benoit
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Overall the app keeps crashing. I reserve a delivery time and when I go to check out either my time has been replaced by a later time, even tho I was in the time frame to do the shopping. Or it crashes entirely and then you can't order anything due to "technical difficulties". It also shows you the same items over and over again with no end. The inventory is also off and will say you have items in stock but by the time you've gotten them shopped there is NOTHING LEFT at all. Please fix.
42 people found this review helpful
Sara
This app is very buggy. I cannot place an order because I cannot add any items to my cart. I keep getting the error message OSMS-CART-0003. I tried to chat with a representative but they couldn't see the messages I was sending them and disconnected the chat. I have tried clearing cache, data, and reinstalling and nothing works. Very disappointing. I used to order from Shaws weekly but I think I will be switching to Walmart now, they have a far superior app.
22 people found this review helpful
Albertsons Companies, Inc.
January 31, 2024
Hello! We're sorry that our app hasn't been working properly, and would like to help! Please feel free to chat with us on the mobile app by visiting FAQ under the Settings page or visiting the website using your mobile browser and clicking the "Questions" bubble in the lower right corner, so we can assist you. Thanks.