Joe K
Half the time the app won't let you log in. The transactions have a long lag time before showing up on the app. When making a payment from the app, it's a 50/50 chance whether the app will show you the name of the intended recipient before sending. The line graph will sometimes reflect the correct totals but most of the times it's just an arbitrary number.
191 people found this review helpful
Moffat Murage
Not satisfactory. You guys need to improve the UI and, literally, everything else. Don't improve the mpesa app and leave this app in the mud. In this day and age, no dark mode, no biometric authorisation (there's an option in the menu, but it doesn't work), no app notifications, and the transaction update is just slow. Kindly work on this.
456 people found this review helpful
Jude El Gringo Muyekho
This app is so so so unreliable especially if you going to make alot of payments to merchants and use it to send money to other people . When it works it works well but it functionality is so inconsistent it fails almost everyday for atleast 30 min to even 2 hrs before it is back . Iam so disappointed with safaricom
7 people found this review helpful