Mackenzie Tadlock
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As soon as I tried to open the app I got a pop-up saying the app didn't have the current display size setting for my phone and it could behave unexpectedly. It wouldn't open after that, it wouldn't even try to open it. Just kept crashing after half a second and going back to my home screen. Tried reinstalling it and got the same problem. I have a pixel 6 pro and have never ran into this issue before with any other apps.
42 people found this review helpful
Mary Kay, Inc.
April 29, 2022
We were not able to replicate the issue on our test devices. Please make sure that you have the latest app and Android updates downloaded; if you still have problems contact us at marykayintouch@marykayinc.com and state the problem that you are having and be sure to mention it is for Digital Showcase and we will give you personalized support.
Layne Spotts
I'm an Independent Sales Director, and I have a lot of trouble with this app, and I wish I knew what to do. This is a newer issue, maybe the past 6 months. I open it, and it closes immediately. I uninstall and reinstall it all the time, but it doesn't help. I have everything up to date on my phone, etc. If the app developers read this and have any ideas, please let me know. Thank you!
16 people found this review helpful
Mary Kay, Inc.
August 14, 2023
The problem sounds like it might be related to a common "Android Webview" issue. Go to the following link and follow the instructions to see if it fixes the issue. https://www.samsung.com/ph/support/mobile-devices/google-webview-issue/
If you continue to have issues please contact us at marykayintouch@marykayinc.com.
A Google user
I am loving the new educational downloads. In all honesty, I absolutely LOVE being a Consultant. I have used the Product for many years. And, finally decided to become a Consultant. I love sharing what the products have done for me. I didn't believe it was possible to improve such a phenomenal product. I'm living proof.. it's possible. I use my anti aging regimen twice a day. And love being a live example for other Beautiful Women.
55 people found this review helpful