hkk ePA

Simply apply for the electronic patient file (ePA) from your hkk. This is provided to you free of charge. With
By using the electronic patient file, you always have an overview of your health data. The patient record is your personal
digital storage location, like a safe, for which only you have the key. You decide which data you add and which people
you want to authorize access. This means that you always have your medical documents at hand for treatment appointments and can
share them with the practices and facilities if necessary. The tedious management of paper documents is therefore a thing of the past.
The patient file makes your life easier and at the same time relieves the actors in the healthcare system!

The most important functionalities at a glance
• Management of your medical and digital documents, such as vaccination records and maternity records
• Authorize practices and facilities for access to individual documents
• Set up access for people you want to represent you
• Receive information about the services we have invoiced
• Wizard for easy document upload
• Connection to the national health portal with reliable information on your health issues
• Use of the patient file to register in the e-prescription app (The e-prescription for Germany).
• App notifications for timely renewal of expiring permissions
• With "My facilities" you can create your practices and facilities in your patient file. So you always have an overview.

Security
The development and approval of the electronic patient record is subject to strict legal requirements, such as the General Data Protection Regulation (GDPR). As hkk, the best possible protection of your health data is particularly important to us. For a safe
To ensure access, a one-time personal identification is required. You have several options for this, which you can find in the
choose the registration process.

To do this, use one of the following options:
• Activation code: We identify you in one of our branches and give you an activation code.
• POSTIDENT: Choose from identification at the post office, in video chat or with your electronic ID card.
• Health card (eGK): Use your eGK including the associated PIN.

advancement
The app is continuously developed in accordance with legal requirements.

requirements
• Customer of hkk health insurance
• Android 10 or higher for NFC use and compatible device
• No device with modified operating system

You can view the declaration of accessibility in the app at https://www.hkk.de/barrierefreiheit/erklaerung-zur-barrierefreiheit-app.