Reliance resQ

4.1
19.6K reviews
1M+
Downloads
Content rating
Rated for 3+
Screenshot image
Screenshot image
Screenshot image

About this app

• Our team of over 2000 + trained and dedicated experts are spread across 179 service centres in all major cities. We also have a strong network of engineers in more than 360 cities. ResQ is committed to delivering a personalised experience and highest quality care to every customer. Over the years, we’ve attained the trust of our customers and continue to expand our reach to assist India with personalised guidance, repair and maintenance of their products.
• As an authorised service provider for all major electronic brands, our comprehensive list of services cover all your electronic needs:
Our class-leading services include:
o Installation
o Demonstration
o Repairs
o Preventive Maintenance
Key Features
• Keep track of service records for all the products added to your profile
• Track the delivery status of products purchased with regular updates
• Raise a service request or book an appointment directly from the app
• View all requests and details of the engineers assigned to you without any hassles

Privacy Policy: https://www.relianceretail.com/privacy-policy.html
Terms and Conditions: https://resqservices.in/Terms
Updated on
Feb 6, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.1
19.5K reviews
Siddharth Sawant
April 28, 2024
Update: it's been 3 weeks and still no service and no refund. Bad app, worse service. Service is extremely disappointing. I ordered an AC installation. Supposed to be done next day. They took payment in advance. Now they keep delaying the service date. It's been 4 days and no progress. Now I'm stuck because I already paid. I hope this review helps atleast one person avoid this trap.
267 people found this review helpful
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Reliance Retail Ltd
April 8, 2024
Hi Siddharth, We regret the inconvenience you had to face. Please email us your contact details and order ID at customersupport@resq.in or call us on our tollfree no. 1800 889 1044. Thank you. - Asmita
Kumaresh Gupta
April 23, 2024
One of the worst apps, I have ever seen.. despite of putting otp , it's keep on asking new otp. If you have a good luck, you will enter into app, suddenly you will come out. Again start process of registration.. Useless app.. I purchased new AC, it's showing problems from starting itself.. wanted to book complain but couldn't do.. Once sales done , no customer service at all..
95 people found this review helpful
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Reliance Retail Ltd
April 24, 2024
Hi Kumaresh, We're sorry to hear about your experience with us. We would like the opportunity to talk and investigate your feedback further. Please email us your contact details and order ID at customersupport@resq.in or call us on our tollfree no. 1800 889 1044. Thank you. - Akshata
roshani kumari
April 24, 2024
Worst service. I have booked the service for screen problem under the warranty but no one visited, not even received a call from their technician. They always say that we will try to solve the issue on priority but it's been more than 4 days and no action is taken. Very disappointed with the reliance and BPL services.
30 people found this review helpful
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Reliance Retail Ltd
April 25, 2024
Hi there, We regret the inconvenience you had to face. Please email us your contact details and order ID at customersupport@resq.in or call us on our tollfree no. 1800 889 1044. Thank you. - Asmita

What's new

Thanks for using Reliance resQ App! Upgrade to the latest version to enjoy newly added features and ensure that your electronics are always protected and running smoothly.