Siddharth Sawant
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Update: it's been 3 weeks and still no service and no refund. Bad app, worse service. Service is extremely disappointing. I ordered an AC installation. Supposed to be done next day. They took payment in advance. Now they keep delaying the service date. It's been 4 days and no progress. Now I'm stuck because I already paid. I hope this review helps atleast one person avoid this trap.
267 people found this review helpful
Reliance Retail Ltd
April 8, 2024
Hi Siddharth,
We regret the inconvenience you had to face. Please email us your contact details and order ID at customersupport@resq.in or call us on our tollfree no. 1800 889 1044. Thank you. - Asmita
Kumaresh Gupta
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One of the worst apps, I have ever seen.. despite of putting otp , it's keep on asking new otp. If you have a good luck, you will enter into app, suddenly you will come out. Again start process of registration.. Useless app.. I purchased new AC, it's showing problems from starting itself.. wanted to book complain but couldn't do.. Once sales done , no customer service at all..
95 people found this review helpful
Reliance Retail Ltd
April 24, 2024
Hi Kumaresh,
We're sorry to hear about your experience with us. We would like the opportunity to talk and investigate your feedback further. Please email us your contact details and order ID at customersupport@resq.in or call us on our tollfree no. 1800 889 1044. Thank you. - Akshata
roshani kumari
Worst service. I have booked the service for screen problem under the warranty but no one visited, not even received a call from their technician. They always say that we will try to solve the issue on priority but it's been more than 4 days and no action is taken. Very disappointed with the reliance and BPL services.
30 people found this review helpful
Reliance Retail Ltd
April 25, 2024
Hi there,
We regret the inconvenience you had to face. Please email us your contact details and order ID at customersupport@resq.in or call us on our tollfree no. 1800 889 1044. Thank you. - Asmita