A Google user
Using a Samsung Note 8 running Android 9, the Bluetooth connection got dropped each time OK was clicked on the BT confirmation dialog. Called UE Support, tried a few things per their recommendation, no joy. Support person talked it over with a tech person and they decided FitKit was faulty. Tried the whole process again on an older ZTE phone running Android 6 and managed to complete the process - albeit with some funky "How do they fit?" screens where some fields were obscured by keyboard.
5 people found this review helpful
A Google user
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This app allows Ultimate Ears customers to produce custom ear canal impressions without visiting the audiologist. The steps are easy to follow & provides tips during the process to help making accurate impressions. I was impressed with the apps & the process. I didn't experience any problems.
5 people found this review helpful
Eileen Heller
I have been told that I will be blown away by the sound...and the fit...like a comfy glive....But. the fitkit app does not play nicely with of all phones the galaxy note 8 ...can not even connect to shape buds....have ppl working with me on this but....just waiting......
4 people found this review helpful