_slay.inhere
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90% of the time that I need to use this app, it doesn't work accurately. Since two days ago, every time I have attempted to open the app, a screen pops up, showing the app's logo. Then, nothing happens. There is no error message, no loading indicator signage; and alas, the log-in screen never appears. I have cleared the app's cache twice and have undownloaded to re-download, hoping for a fix. To no avail, of course. This app doesn't function at all now. If I could give it ZERO stars, I would!!
20 people found this review helpful
Regions Bank
April 9, 2024
We're sorry to hear this is happening. Please email our team at mobileapps@regions.com and we'll be in touch soon. ^KG
Patrick Loftis
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Updated review: previously I was having issues with getting the app to work on my galaxy s24 ultra. After updating the phone, updating the app, clearing cache, data, un and reinstalling, rebooting...you name it, nothing worked. What finally did work was not using autofill or biometric sign in. Apparently the app did not like it until the device was verified. I had transfered all my old info from my old phone, which apparently was not the way to go. But everything works now.
284 people found this review helpful
Regions Bank
April 24, 2024
Thanks for the update, Patrick. If there's a way we can earn 5-stars, please let us know. ^KG
Ivan Urbina
I actually wonder if Regions can come up with a solution on how to fix the OS update issue or find an alternative instead of reusing the same old useless statement they use to reply back with. That would be nice. "If your device is no longer able to receive security updates due to its age or compatibility issues, this message can appear. These updates occur to aid in security and privacy." Maybe fix the damn issue everyone seems to be having problems with instead of making up excuses. 👍
265 people found this review helpful