2.0
551 reviews
100K+
Downloads
Content rating
Everyone
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About this app

With the Regence app, you’ll get everything you need to seamlessly navigate your benefits. This navigation is organized around core areas of Care, Coverage, Costs and Support, making it easier for you to get where you want to go.

In addition to helping you understand your coverage and claims, we’re connecting you with high-value, high-quality care at the right time in your care journey. This means:

• Matching you with providers and clinical solutions that meet your needs
• Communicating with you via your preferred channels, including SMS and email
• Putting you in touch with human customer service professionals via chat and phone
• Delivering personalized insights to help you make informed care decisions

Finding and accessing care
Find the right care option for your unique health needs, lifestyle and budget. Visit the Find care screen to use our provider search tool or connect with virtual doctors, behavioral health specialists, pharmacists and more.

Personalized, in-app alerts
Get personalized, actionable messages to help improve your health and well-being. Examples include safety recalls for a prescription or tailored recommendations to stop or switch a medication based on a more effective and/or affordable alternative. This helps you stay connected with your health plan throughout your health care journey.

Comprehensive resources page
Take advantage the full scope of your benefits through the comprehensive resources page. This is where you can access well-being, telehealth, behavioral health, and other solutions.
Updated on
Mar 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.1
547 reviews
Jeff Kurrus
March 20, 2024
The app overall is reasonable, but my specific complaint is with the chat feature. The developers clearly never used it themselves. The keyboard covers the window you type in, so you cannot see what you're typing in the chat. I was left to voice recognition and its accompanying errors. The agent on the other end of the chat was very helpful. Someone needs to take a look at the chat functionality and hopefully fix it.
1 person found this review helpful
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Tracy Persell
September 30, 2022
UPDATE 9/30/22: Still broken. Have tried uninstalling, doing a force stop, etc and still won't open. At my doctor's office and trying to look up coverage for something to create a health plan, and can't get the info we need. Worthless, useless, and not worth the space in my phone's memory. July 2022: Won't even open on a Pixel 6 Pro since the latest update. Was wanting to search for a provider, but all it does is nothing but crash and go back to my home screen. Worthless and useless like this.
17 people found this review helpful
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Regence Insurance Holding Corporation
July 22, 2022
We're sorry you're having trouble getting the app to work on your device. We test each new release on the most common devices in use today. Please call our customer service line (the number is on the back of your member ID card) so we can gather some more specific information for our technical teams.
Jordan
February 13, 2022
Newest update broke the app, have to log in multiple times to get to messages and then the messages screen doesn't even display. Can't add phone # for 2FA it just says "something went wrong". Have to go through menus to look at important info such as usage stats and ID card info. Biometrics is no longer standard but has to be selected, and wasn't optional for second login to message center.
33 people found this review helpful
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What's new

* Bug fixes and performance improvements.