Mobile Facilities by RealPage

2.1
343 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Designed by RealPage, a leading provider of rental housing software, OneSite Facilities is used at more than 23,000 sites and by over 30,000 maintenance technicians. If you are a property manager or a maintenance technician who wants to save time and money, while increasing tenant satisfaction, then this app is perfect for you.

BENEFITS
- Use the Mobile app and save time on manually creating inspection reports and boring data entry
- Access data about the units on the go, and avoid having to make multiple trips to the office
- Increase tenant satisfaction by addressing service requests 3X faster
- Save money on data plans with optional Wi-Fi only syncing
- Seamless extension of OneSite

IDEAL FOR
Ideal for Multi-Family, Student, Affordable, Senior and Military housing

FEATURES
With this property management app you can:
- Create and complete Inspections on the go
- Conduct Move in and Move out, and preventative maintenance inspections
- Take and attach photos to inspections
- Create and address Service Requests
- Manage a Make Ready board
- Manage Turn Caddies

IMPORTANT DETAILS
You will need a OneSite account to use this app. If you do not have an existing account, contact us on our website to have your account setup.
Updated on
Apr 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

2.1
315 reviews
Greg Parsons
February 22, 2024
A new version and still the same problems. I have never successfully synced with the app despite trying for months. The steps on the website for troubleshooting involve signing in but it actually has to sync at least once to be able to get to the menus shown in the troubleshooting steps. I have gotten poor performance reviews because I am unable to use this app, so I would appreciate it if you fixed it or just got rid of the app entirely. It does nothing but cause headaches.
4 people found this review helpful
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William Strzalkowski
April 12, 2024
Absolutely terrible with androids devices in general and REALLY struggles with low connection, takes several minutes if it loads at all or responds to your tap. Always opens and says "Unable to find application to perform action". That message appears on everything you do with android even if it's working. Please fix otherwise these issues a pretty cool app with lots of functionality for multiple properties!
2 people found this review helpful
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Squire Allen Boice
March 16, 2024
Won't let me create work orders and it constantly crashes and takes forever to sync. 3/16/24, this app still constantly has problems. It says it is compatible with my phone but it always says it is not installed in my apps when I open it. Today I had to uninstall and reinstall because it wouldn't bring up any new work orders and it still does the not installed in apps and glitches out all the time and shuts down on me.
3 people found this review helpful
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RealPage Incorporated
May 5, 2022
We sincerely apologize for the troubles you're having with the app. Make sure you have the user right to create work orders, also please make sure you are running the latest app version that may resolve the crash and sync issues. We'd be happy to further look into these issues, please contact us at support@realpage.com. Thank you.

What's new

Thanks for using Mobile Facilities! Version 3.61 includes:
Due Diligence Inspections
Asset Tracking - Completed history is now included on asset history screens.
Bug Fixes - Each release we address the top bugs in the app to continually improve your experience.