My Renault
1.9star
49.7K reviews
1M+
Downloads
Everyone
info
About this app
My Renault, your mobile customer portal
Designed for you, imagined to ease your daily driving experience, wherever and whenever you want.
What are My Renault advantages?
-Add your Renault vehicle to your virtual garage
-Keep informed of all the key moments of your Renaults maintenance schedule and find your maintenance history
-Prepare your trips by creating a route within the app
-Enjoy benefits and personalised offers for your vehicle
-Get advice: contact our Customer Relations team directly from the app
-Looking to book an appointment with your dealer? It takes just a few clicks
-Roadside Assistance at the touch of a button
Download the app today and register your Renault vehicle thanks to its serial number (VIN) or registration number, and we will take care of your request.
Pamper your Renault vehicle from your app and discover the whole range, from personal to city cars, including hatchbacks, EV and SUV vehicles :
Twingo, Clio, Captur, Kangoo, Kadjar, Megane Hatchm Megane Sport Tourer, Scenic, Grand Scenic, Koleos, ZOE
Designed for you, imagined to ease your daily driving experience, wherever and whenever you want.
What are My Renault advantages?
-Add your Renault vehicle to your virtual garage
-Keep informed of all the key moments of your Renaults maintenance schedule and find your maintenance history
-Prepare your trips by creating a route within the app
-Enjoy benefits and personalised offers for your vehicle
-Get advice: contact our Customer Relations team directly from the app
-Looking to book an appointment with your dealer? It takes just a few clicks
-Roadside Assistance at the touch of a button
Download the app today and register your Renault vehicle thanks to its serial number (VIN) or registration number, and we will take care of your request.
Pamper your Renault vehicle from your app and discover the whole range, from personal to city cars, including hatchbacks, EV and SUV vehicles :
Twingo, Clio, Captur, Kangoo, Kadjar, Megane Hatchm Megane Sport Tourer, Scenic, Grand Scenic, Koleos, ZOE
Updated on
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Ratings and reviews
1.9
49.1K reviews
Alex Stephenson
- Flag inappropriate
May 4, 2024
My original review (now deleted) was from September '22, in which I complained that the app was pretty much unusable. From then until about a week ago (end of April 24), a few issues were fixed and workarounds were used - it was an okay app. However, I am now unable to see my battery percentage (the main reason for using the app!)
1 person found this review helpful
Dick Powell
- Flag inappropriate
May 2, 2024
The theory is good but lots of features just do not work. Charging history is virtually non existent, as is Service history. The find vehicle feature only seems to work when the vehicle has stopped & been switched off. (not much use if it's been stolen). However the Google Maps feature which allows you to plan a route with your phone, & send it to the vehicle, does work well. In short, software & UI needs some work. Much like the software & UI in the vehicle itself!
Jacky Crow
- Flag inappropriate
- Show review history
February 28, 2024
I have had this app for 2 years and it worked fine. Could send destination to my Captur and find car. Just changed to a brand new Arkana and can't send destination any more, and location of vehicle is unreliable at best. At least I can still see when service is due, etc. Very unhappy 😭 Have updated to 4* from 3* 2 weeks after getting the car the connection has finally woken up and seems to be working properly again.
6 people found this review helpful
RENAULT SAS
March 1, 2024
Thanks for the updated review, Jacky! My Renault Team.
