Noobmaster69
App has started never working! I've tried to uninstall and reinstall multiple times but everytime I long in on the app it gives me an error saying they're "having a moment" and to "give them time to sort themselves out" and that they'll "be back online soon." But this has been happening for a while now, not just a couple of days. it's very annoying not being able to look at my funds on my phone with the app because the app isn't working.
41 people found this review helpful
Prepaid Technologies Company Inc.
February 24, 2023
Hi there--we are so sorry for the trouble you're experiencing with the MyDashCard app. We'd love to work with you directly to resolve this issue. Will you please email us at support@Mydashcard.com and we will get on this quickly? We appreciate your feedback.
Daisy Johnson
The apps constantly crashes and closes out. The website has blocked my IP address and the customer support doesn't seem to do anything about it. The new update is dreadful, it was crashing before the update but now it decides to crash every time I open the app. It's very unfortunate considering the card I use through them was given to me by my employer. People can't see how much is in their account and for me, the app only wants to work over wifi. Very very disappointing and frustrating.
48 people found this review helpful
Prepaid Technologies Company Inc.
June 15, 2022
We are so sorry for your trouble! We are working to address the app crashing ASAP.
Keshana
- Flag inappropriate
- Show review history
Beware they dont allow you to pay bills with this card they immediately decline it. When i called customer service they told me to withdraw the money on from a atm and pay the bill. In my case the bill i have to pay can only be paid online. The only thing this card allows me to pay for is food and groceries and thats not cool thats why i give MYDASHCARD a 1 star. Im shteffing the cards once i spend the money on the card. This isnt the kind of card i want to continue to use.
Prepaid Technologies Company Inc.
April 26, 2024
We apologize your current experience has not met your expectations. Your feedback allows us to serve you and all of our customers more effectively! We're happy to take a further look into this matter for you. Please email us at support@MyDashCard.com or call us directly at 833-848-5768.