Stoyan Gechkov
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Update: I wrote them and they added the new feature. I didn't expect this but they positively surprised me. Great app and support. Thank you! Everything works good for me except one thing - the voice of the app can't be switched off. To turn it off, I have to turn off the sound of all my phone's media including phone calls, messages, music etc. (basically everything I use). This is very inconvenient in many situations. Imagine if you're in a public bathroom and you hear from somewhere "Please, insert blood"... :D The app is great, just please add the option for a silent mode or something like that soon. Thanks!
4 people found this review helpful
Thank you for your feedback. We already have a feature in Settings > Personal > Set Voice guidance. You can turn on and off the voice guiding feature when you want.
Kira Smith
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Could not log into my husband's account on my phone. I have a Motorola Z3 play and he had the Motorola Z4 play. I tried to log into his account because his phones USBC port kept spitting out the glucose meter. (We have no idea why this happens the port is clean.) But it stays in mine just fine. So we tried to log into his account on my phone and it just days "no permission" and there is no option on his phone to give permission. What will happen if he gets a new phone?
1 person found this review helpful
PHILOSYS
November 15, 2021
Both device Z4, Z3 is compatible with Gmate On Glucometer. Your account problem can be solve with this link. (https://drive.google.com/file/d/1QR5GvHEe_gtzdmpGck3LhifQ38dRxLBv/view?usp=sharing) If this doesn't wok, please send us your details include account info via email (service@philosys.com).
John Dohe
Disappointment. I have been searching everywhere: GNP diagnostics site, PHILOSYS site, and Google searched, for the Bluetooth scale that's supposedly connect's with this app. There is no such a device. No reference regarding manufacturer, model, or a compatibility list neither in the play store app page or the app itself. Yet this app asks permission to open Bluetooth, then asks to "please step on the scale with bare feet". Ok.. solve this to get 5 stars. Thanks.
1 person found this review helpful