PetSmart
3.5star
24.6K reviews
1M+
Downloads
Everyone
info
About this app
At PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions! So, we’ve built our app to be a valued resource for every step of your journey as a pet parent. You’ll find helpful articles, products, services bookings and can shop for all your pet needs in one place.
• With in-app shopping, you can get all your pet essentials in one place. In a rush? Get your order in 1 hour with buy online pick up in store.
• Sign up for our Treats loyalty program. You’ll earn points every time your shop & you can manage your account through the app.
• Get your pet looking fresh with in-app salon booking, appointment management & easy rebooking
• Check Doggie Day Camp availability
• Make & manage PetsHotel reservations
• Tailor the app experience to your entire pet family with personalized offers & content
With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
• With in-app shopping, you can get all your pet essentials in one place. In a rush? Get your order in 1 hour with buy online pick up in store.
• Sign up for our Treats loyalty program. You’ll earn points every time your shop & you can manage your account through the app.
• Get your pet looking fresh with in-app salon booking, appointment management & easy rebooking
• Check Doggie Day Camp availability
• Make & manage PetsHotel reservations
• Tailor the app experience to your entire pet family with personalized offers & content
With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
Updated on
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Ratings and reviews
3.4
24.5K reviews
Robin
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April 22, 2024
Cannot compete an online order. 2 times on the app and 1 time on the website, every time it goes to the "uh-oh" page cannot be found. I have to dispute 3 afterpay payment plans and wait to get my money back and have them cancelled. I even tried a debit card and the same thing happened. This app and the website need to be fixed asap. I'm losing out on $12 in discounts, lost my $2 in points that were redeemed on an order that never went through and my card was charged 3x for the Afterpay.
4 people found this review helpful
Emily
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April 2, 2024
Update: 4/2/24 - the glitch has been fixed and the app is great again. The one thing I wish it had though, is an option to scan a barcode for a price. The only thing I dont like aside from the app being a bit slow, is that it glitches every time I go back to the app after doing something else on my phone. The loading paw and the page will blink repeatedly and won't fully load for at least 5-10 seconds. It's really annoying when the screen keeps flashing in your eyes like that.
64 people found this review helpful
Marybeth Kelly
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April 18, 2024
I like getting things delivered the same day, but for an app that needs an update EVERY time I open it (incredibly annoying when opening it at 2:45 knowing I only have until 3pm to order delivery today) it's still buggy as hell. Always issues with it doing weird stuff like losing my place when I try to go back to the previous screen. And I miss the treats game that earned coupons, that was awesome. Once in a blue moon it reappears, but if you don't catch it that day you're SOL.
5 people found this review helpful
What's new
Thanks for using the PetSmart app! We take our Pet Parents' feedback to heart and make regular updates to our app to ensure your experience is top notch.
For this update you can expect:
*General maintenance and bug fixes to enhance the app performance
For this update you can expect:
*General maintenance and bug fixes to enhance the app performance
