Ty Thomas
Works better than old version. I'd give it 5 stars, except it is so slow. Just to change the temp setting, you have to click one degree, then wait a few seconds for that to update before you can change it another one degree. Takes forever. Then the next time you go to use the heater, the temp setting has returned to default, requiring you to go through the whole thing over again. Very tedious. Pentair needs to hire an outside programming consultant to help them improve their app.
1 person found this review helpful
Hi Thomas, sorry to hear that our app hasn't been working for you! To help us identify the issue, can you send us a copy of your review and your username to IntelliCenterSupport@pentair.com? That way, we'll know who the review belongs to and can better troubleshoot the issue.
Lee Bour
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Possibly the buggiest App I've used. Local Systems simply doesn't work. App doesn't recognize my System. Auto Connect doesn't work, I have to Login to App every time (since it Auto logs you off after 60 sec). Once in, I have to Connect to Remote Systems (every time). Once in, it's easy to use and intuitive. But, still buggy. If I set a temp for Spa, it thinks I'm done and logs me out. If I want to turn on lights, have to go thru Login process again. Turn on bubbles/fountain, log back in. Why??
10 people found this review helpful
Hi Lee, We sincerely apologize for the troubles you've had with the app. Please send us your account information and this review summary to IntelliCenterSupport@pentair.com so that we can further troubleshoot the issue and solve it for you. Thank you.
Megan
Either doesn't open or opens then immediately closes. App crashes often. In app features regularly will turn on then immediately turn off. I tried uninstalling then reinstalling, clearing cache, nothing resolves issues. Newest update is worse than previous. It won't automatically log in anymore, many features not available without accessing different parts of app. Absolutely terrible app.
4 people found this review helpful
Hey Megan, sorry to hear that you're having trouble with our app. To help us identify the issue and get it sorted, could you send us a copy of your review and your username to IntelliCenterSupport@pentair.com? We'll be sure to follow up and help you out as soon as we can!