Halo Burger Rewards

The old app worked much better. this is junk. I go to create an account (and it asks for your birthday but you can't manually enter, you have to scroll each month individually through YEARS to get to your birth date). It says i already have an account with that email. Try to log in, no luck. Click "forgot password" but it just gives me an error so I can't log in. The old app never gave my problems. It was user friendly and simple. Now I can't get rewards!

Idk why you guys changed to a whole new app.. the last one was legit. I honestly dont understand why we have to do these online purchasing/adding money with a card/to my card. Whatever the hell it is. Your other app was nice, any age friendly and straight to the point. AND you got a free QP with your FIRST points. This new one requires 500 points AFTER you add money to the account and purchase through the app. (I think, idk your new app is confusing and completely unneeded for your customers)

It takes longer to order when they have to find the customer on the register before taking the order. This slows things up when you have a long line behind you. Belsay Rd store is great in helping you understand but some cashiers get flustered when trying to get it right. Hopefully things will get better as time goes by.