L Smith
This is a terrible, very finicky app to use. It crashes frequently and gets stuck in a loading loop, refusing to work. It refuses to fully download all stops. It crashes when you try to use the built-in tools like adding a stop or using navigation. It is so very unreliable and frustrating to use. I wish my company would switch to a different app.
1 person found this review helpful
PackageRoute
December 12, 2021
Hello L,
Yes we did have some issues upstream of us recently, that have been resolved.
For a faster resolve for any particular issues you are having, please do text directly our support team: 3605403295
A Google user
This app is clunky, clumsy, and buggy. Sometimes it will show you all the stops on your manifest, but it will always take forever to load initially. Stops that have rolled over from the previous day show as already completed, so good luck telling them from the stops you've actually done. The hit boxes for touch are awkward, and it doesn't handle multi-touch well (you know, zooming and rotating). The idea is great, but the execution leaves much to be desired.
3 people found this review helpful
kevin gerber
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A new driver and I'm having a very hard time understanding the route map. I'm in N Idaho and there are many stops that are off the grid in the mountains. Is there an easier way to read it. Please help. Update: After numerous attempts and the "Navigate" function always crashing (Still not working) I had to quit my FedEx job or be fired! Your app is a joke. I had better results with my "Maps" navigation app!
5 people found this review helpful
PackageRoute
October 14, 2021
Hello. Sorry you are having a hard time with the app. Please text PackageRoute support with a bit more info. We can then pull up your account and address this more clearly. 3605403295