Healthy Living
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Old version was working very well.. what's new with this upgrade.. it seems like it's a downgrade from the previous one which I had no problem with before. It does not automatically locate your pick up point unlike the previous version that it does without a problem.. and it's also written in Arabic,. How would we understand if its the exact location or not. I honestly would have kept and preferred the old one.. than this downgraded version.
13 people found this review helpful
Musaed Oman
March 26, 2024
Hello dear, we are sorry to hear that there were features that were not working with you. Please share the exact issues you had at support@otaxi.om and we will do our best to rectify that at the earliest. Our team is working on improving the app. Thank you for your understanding.
Abdulqader AQ
This is by far the worst app I've ever encountered. The app can't even set the place i want to go to and keeps giving me random locations even after i made sure to set my drop off location. With high prices like if you didn't pay attention you will end up somewhere far from where you want to go to and pay much more money.
15 people found this review helpful
Musaed Oman
March 17, 2024
Dear Abdulgader, We deeply apologize for the inconvenience caused to you, our technical team is working on improving the app, If you still facing the issue please do not hesitate to contact us at the call center number (906190204).
Rob Avery
Excellent app. First time in Oman and I installed this on the advice of a local. I used it a dozen or so times, and it works flawlessly. It picks up your starting location, then you can enter your destination and it gives you the price, and details of the driver allocated to you. You then have the choice whether to accept the quote or not. If you don't know your exact destination, you can just summon a car, by leaving the destination blank. I will be using this on my next visit.
1 person found this review helpful