Greg Coassin
This might be the worst app for supporting a piece of hardware. Updates from the server are slow, and if the app or owl decide they don't want to cooperate, or drop connection, the process needs to restart. Even swiping out of the app and leaving it running in the background disconnects, making your phone unusable for the duration. After spending 8 minutes letting an update download it dropped connection from the owl and had to start again. Would not recommend these Would add more if I could.
2 people found this review helpful
A Google user
I don't leave a lot of reviews, especially 1 stars, but this product as a whole is so bad I have to go out of my way to say something as the app alone crashes all the time. The physical Owls reset themselves whenever they feel like it, including in the middle of a meeting. The app never works, it will set an unchangeable password on the Owl. Even if I want to change said password I have to actually use the app, which crashed when I: Select, change name, open app, find, or go to help desk on owl.
33 people found this review helpful
Hilary P
Very smooth set up for the owl from my Android phone. When the Own is physically connected to my windows 10 surface I can use it for meeting. I cannot find a way to wirelessly through my network, or bluetooth to connect to the OWL. It seems to require a physical USB connection in order to operate. The App did not enable this to happen. There is no app in the Windows store for my surface. Windows 10 can see the OWL ID through wireless 'add device's search, there is no pairing process enabled.
16 people found this review helpful