ORNL Federal Credit Union

4.8
7.37K reviews
50K+
Downloads
Content rating
Everyone
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About this app

"ORNL Federal Credit Union’s Mobile Banking App puts the convenience of a branch in the palm of your hand. The app allows you to view transactions, transfer money between accounts, pay a person, pay bills, and deposit checks from any location.

ORNL FCU's Mobile Banking App is convenient, fast, and free.* Download today!

FEATURES
- Log in using biometrics
- View account balances, history, and statements
- Transfer funds and make loan payments
- Pay bills and deposit checks
- Pay friends and family
- Lock/unlock or report a debit card lost/stolen

SECURITY
- Uses the highest level of security available for mobile banking applications on your device.
- ORNL FCU is committed to the privacy of your financial information. To view our Privacy Policy, visit ornlfcu.com.

*Connectivity and usage rates may apply. Please contact your wireless service provider for details."
Updated on
Apr 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info and Contacts
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.8
7.21K reviews
Emily Schultz
November 19, 2023
I'm ridiculously annoyed with the new authentication process. It says that there is an option to remember/name the device so it's trusted in the future but that doesn't work! I now have to do 2 step authentication every single time I log in! There isn't a place in the app that catalogs trusted devices, allows you to remove devices from the trusted list, or anything else. Logging into the app with this process is time consuming and miserable! I have a PASSWORD for a reason.
5 people found this review helpful
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ORNL Federal Credit Union
November 28, 2023
Hey Emily, we would be happy to connect our digital banking team with you to help resolve this issue. Please contact us at social@ornlfcu.com so we can get in touch!
Courtnie Cox
June 23, 2022
With the old app, when you have multiple accounts, you were able to EASILY go back and forth. No longer an option. I have to go log out, type in the other account name, type in the password. I've literally switched from app to computer that's how annoying it is. Makes banking difficult not easy. Also, not a fan of the transfer tool. Also harder and more confusing.
18 people found this review helpful
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ORNL Federal Credit Union
June 23, 2022
Hello! We apologize for the inconvenience and are currently working on a feature to make this easier in the future. In the meantime, if you need assistance with transfers, please feel free to reach out to us at social@ornlfcu.com so we can assist!
Christopher Gilbert
May 16, 2022
The update I needed! I'm a huge fan of forced obsolescence! You say you're going to trash an app that works, and replace it with something new and untested? I say SIGN ME UP! What a fun new experience! Getting to feel like a part of the team while I suffer through finding flaws in an app that should have had the bugs worked out of it before the old app was killed off! My favorite feature of the new app is the transfer feature. Paying bills has never been more of a rush!
29 people found this review helpful
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ORNL Federal Credit Union
May 20, 2022
UPDATE: An update is now available to download that should provide a fix for the issues you are experiencing. Please let us know if you continue to have any problems using any of the features and we would be happy to help!

What's new

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.