A Google user
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Very poor quality. Badly designed and implemented. New update doesn't even allow me to login with my fingerprint, as it did before! App doesn't allow to top up with normal international credit cards. App is not able to show all plans and options subscribed to! And many other important issues! Very disappointing for an operator such as Omantel!!
48 people found this review helpful
shihab hamed
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Horrible customer service , Can't use 1234 to speak with an agent , I must chat with an AI beta which can not help with anything but basics. at least keep the call service runing until your Ai solution is ready to handle 80% of the customer services, The app feels sooooo sluggish and slow, If you redeemed makasib points to omantel credit you can't use it to subscribe to a plan or anything , and it's considered as bonus credit the only use i got out of it calling someone .
1 person found this review helpful