Nubank: conta, cartão e mais

4.0
2.89M reviews
100M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Nubank was born to end the complexity of traditional banks and return control of financial life to each individual's hands.

We are the largest financial services technology company in Latin America.

And that's why our app was created to reflect everything we believe in.

With it, you have a transparent, simple and fair experience.
As it always should be.

An experience that is more complete because we use our own technology.
So, in addition to being safer, you can always be in control of everything.

Controlling expenses, transactions, transfers, payments and issuing bills in an intuitive and integrated way.

No pranks, no inexplicable fees and no asterisk to say otherwise.

And for those of you who are still reading this description, a special list of hassle-free options for those who choose to be Nude:
- Free NuAccount
- Human service focused on what’s best for you
- Credit card with no annual fee and accepted worldwide
- Protection against phone call scams (if allowed by you, we will identify and block suspicious calls)
- Simplicity and peace of mind

Nu Pagos S.A. – Payment Institution. CNPJ: 18.236.120/0001-58.
Nu Financeira S.A. CNPJ: 30.680.829/0001-43.
R. Capote Valente, 39 - Pinheiros, São Paulo - SP, 05409-000.
Updated on
Apr 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
2.88M reviews
Kyle Fitzgerald
April 2, 2024
They rejected my ID verification 4 times with no explanation other than "your pictures weren't clear enough." I did EVERYTHING I could to submit perfect pictures, including using a friend's brand-new iPhone camera. I followed up with the support chat each time and they gave me the same useless steps on how to take clearer pictures. The worst part? After the 4th time, they ghosted me! I followed up twice afterwards by email and no one ever responded. DO NOT recommend -- useless customer service.
22 people found this review helpful
Did you find this helpful?
Monica V. Freitas
July 12, 2021
Unbelievable, I just spent hours on the chat, talking to 3 different people, emails and print screens flying back and forth, reboot the phone, log in, log out, jumping thru all sorts of hoops for the last guy to tell me the answer to my issue is supposedly very simple. Hours! Terrible app, terrible customer service. NOT HAPPY and at this point considering just closing the account and deleting the app.
231 people found this review helpful
Did you find this helpful?
USERgame
April 20, 2024
It's amazing. Been using it since April , 2023, and I've never had a Problem with it. At First, I thought it was going to take a long time for me to increase my credit line, but I started with Only , and Now . I don't know how much is that on US dollars, but taking that into Account, and all the great features that they offer, plus the quick and effective response by the customer service team... In fewer words: they actually care. Not only they say it, it Shows.
4 people found this review helpful
Did you find this helpful?

What's new

O roxo ficou mais roxo. O simples ficou mais simples.
.
Nosso time de engenharia trabalhou essa semana inteirinha para deixar o app que facilita sua vida financeira ainda mais fácil de usar!
.
Todos os bugs identificados foram corrigidos e ainda fizemos melhorias para que você não precise se preocupar com mais nada.
.
Explore a home do seu app e confira todas as novidades que chegaram para você ;)
.
Dúvidas?
Mande nas redes sociais: @Nubank.