YMCA PKC

I wish I could say this was a good app. I am able to access the class schedules... eventually. It has to redirect me. And then it shows me all the classes to all the y's. So... it is not convenient or pleasant. I just make due with this app. It is Actually more convenient for me to pick up a paper schedule each month on site, than to use this app...

app is pretty lousy. about the only thing that works is the barcode... took a long time to get it to allow me to even create my account. staff couldn't get it to accept either, then an update went through and they added accept terms to the creation screen... but after it accepted mt passcode, it says by creating (but didn't I just create? lol) I accept terms... redundant. I've really tried to use the workout tracker and I can't get it to work. screen freezes and it won't progress to next screen.

Turns out the customer support is EXCELLENT as long as you request it direct from the app owners. They are wonderful. I understood more about how to use the app within 10 days of exchanging emails with the owner than in almost two years of asking various YMCA employees for help. Now on to the not-so-great part. The app itself, at least in the form it's been configured for the Pierce-Kitsap County YMCAs, is horrid. There are no user directions at all, and no matter how much a user combs through all the parts, she will never figure it out. Even after getting help from the authors, the app is difficult to use and understand. It's illogical.