Petivity

So far I cannot get it to connect to my Wi-Fi and yes I've tried everything, even called the cable company. I'm very disappointed. I am now waiting for a customer service response 😔**** Now moving it to four stars. The response from customer service was excellent. I finally got my unit to connect and it's working very nicely.I love the feature that weighs my cats and after initial setup, it can tell if it's urine or poops 😻 also suggests it's time to refresh your box.It's a pretty cool device

This is a really helpful tool and I'm glad to have it. However, as other reviewers have said, I'd like it better if more members of my household could connect to the app on their devices to monitor our cats, so it's not all on me. This is unnecessarily exclusive, and while I'm the "cat mom" I'm not traditionally the keeper of technology. Visually, I like most of the new update. However, it's harder to read the battery level, and the "non-elimination" logo looks too similar to the pee&poo logo.

The box is okay. It doesn't always get my cat's weight correct. It is terrible at detecting when the box is cleaned and there is no way to enter it manually. I'm tired of the weight alerts because we are trying to get our cat to loose weight and there's no way to put that in the app. I think it is ridiculous that they cotinue to do cosmetic updates to the app without addressing customer complaints and concerns.