neon ā€“ your account app

4.2
8.22K reviews
100K+
Downloads
Content rating
Everyone
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About this app

With neon you have your account on your smartphone. Always at your fingertips. Transferring money has never been easier. You always have an overview of your income and expenses. And with the neon MastercardĀ®, you can pay worldwide and online without fees and exchange rate surcharges.

ATTENTION: To use neon, you must have your primary residential address and tax liability in Switzerland and be at least 15 years old. You also need either a Swiss passport/ID or a B or C residence permit.

You can choose from 3 accounts:
ā€¢ neon free: the everyday account with zero base fees
ā€¢ neon green: the sustainable account with easy CO2 compensation
ā€¢ neon metal: the unique account with exclusive insurance packages

Are you ready for neon? Your part of the account opening in less than 10 minutes simply via smartphone, completely paperless. Download the app, enter your personal info and have your ID ready for the identification (photo-ID/video call). Afterwards, we need 2-3 working days to check and activate your account. Then you are ready to go. You will receive your card by snail mail within 7 working days.

Once youā€™ve opened your account, you will directly benefit from various neon features. Everyday account functions such as domestic and international transfers are waiting for you, you can upload and scan your QR bills, divide your money with our Spaces, invest in the most traded Swiss and international shares as well as ETFs, set up eBills and much more. All this at the best conditions ā€“ without hidden fees. And weā€™re always adding new features.

It's obvious, but we'll point it out anyway: your money is safe. You decide how you want to log in: with a personal login code, fingerprint or Face ID. Only you can authorize payments from your activated device, with a separate transaction PIN. And because your account is held at Hypothekarbank Lenzburg, it's protected by Swiss deposit insurance up to 100ā€™000 CHF. Just like any other Swiss bank. Your data remains in Switzerland.
Updated on
Apr 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
8.06K reviews
Mi E
April 16, 2024
Updated review, raised from two to four stars: Totally good enough for everyday use. The app has gotten a lot more reliable, and now that joint accounts are almost here it may have all the features I really need in a bank account. E-bill integration actually got worse, and the categorization of expenses is still tedious, but those are minor issues for me.
20 people found this review helpful
Did you find this helpful?
neon Switzerland AG
April 16, 2024
Hi there and thanks for your updated review! We really do appreciate you taking the time to do so!
Quentin Hibon
May 2, 2024
Buggy: * switching apps is not well supported, need to reauth often. But it's often useful, e.g. to copy paste IBANs or copy transfer references * some UI race issue: I sometimes get asked to auth via fingerprint even though it's currently logging in or already logged in * the UI is slow Missing basic features: * report fraudulent transactions directly from the app (should really be two presses away) * secure messaging from within the app, instead of relying on emails which are not secure
Did you find this helpful?
neon Switzerland AG
April 30, 2024
Hi Quentin, what a great input with the fraud report! We will definitely take note of that. Generally, you have some great feedback.
Jonathan Ehrat
March 13, 2024
The app is nice to use. It has all the basic features you need and very low exchage rates and no monthly fee (if you go with the basic package). One negative is that you can only have a numeric pin as a login and there is no option to use it on your pc. If used as a basic mobile banking app, neon is amazing!
Did you find this helpful?
neon Switzerland AG
March 14, 2024
Hi Jonathan! Thanks for your review! You can also forgo the numeric pin and use fingerprint ID (if that's an alternative for you). šŸ˜‰ Many account/bank apps use numeric login codes, so we aren't really out of the norm, but we'll definitely take your wish in to account. šŸ˜ŠWe're happy you're happy with us!

What's new

New: neon investment plan. Do you want to invest for the long term? With the neon investment plan, you can now invest automatically in shares and ETFs. If you opt for a 0% purchase fee ETF from our partner Invesco, you pay no trading fee when you buy.