3.6
108 reviews
10K+
Downloads
Content rating
Everyone
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About this app

NAPA TRACS users may capture and decode vehicle information numbers (VIN) codes at the vehicle with the new NAPA TRACS Mobile VIN Capture app. Once the VIN has been captured and decoded on your mobile device, the VIN and vehicle will immediately appear in the NAPA PROLink catalog option in your TRACS software where you may use it to begin a NAPA catalog part search, attach it to a new or existing customer or begin an estimate or work order.

If you are a NAPA TRACS user, load the NAPA TRACS VIN Capture app on your mobile device(s). Next login using secure credentials that may only be found in your TRACS system in the "File, Setup, Parts Catalog" option. Enter your "PROLink ID" credentials in your mobile device(s) and once you successfully log into the app, you may begin scanning VIN's and sending them to TRACS along with optional information such as customer name, tag number, mileage, symptom and more.

NAPA TRACS is a full featured automotive shop management business software solution used by automotive shops across the country serviced by NAPA AUTO PARTS stores. To successfully use this app the following is required.
- NAPA TRACS shop management system software running version 8.0.5.4 or greater.
- If you do not have NAPA TRACS and would like more information call 800-659-3710.
- An active commercial account at a NAPA AUTO PARTS Store. If you do not have an active account, contact your nearest NAPA AUTO PARTS Store for details.

If you have questions about NAPA TRACS or the TRACS VIN Capture app, please call NAPA TRACS Support MON - SAT at 800-742-3578.
Updated on
Sep 21, 2021

Data safety

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Ratings and reviews

3.5
99 reviews
Amy Giangola
September 20, 2021
This app is mediocre at best. VIN decoder doesn't work half the time, so the labor guides aren't accurate, no way to track work order status, or timelines, things get deleted/canceled by the system without permission or warning, and only 1 viewer at a time can look at each workorder. The search function NEVER finds anything...no customers, vehicles, business name, etc. Needs a TON of upgrading... if you are going to have more than a couple users simultaneously, this is not for you!
5 people found this review helpful
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A Google user
February 25, 2020
We have been asking for them to do something about this app for years and nothing gets fixed. Will not transfer anything but the vin. Waste of time using it. Tells me its not compatible with my phone that is 14 months old. Would not work with my old phone or any other phone, Android iPhone old or new GREAT QUALITY stuff here
13 people found this review helpful
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Tito Anstiss
June 27, 2023
Needs a quick way to log lost sales so that you can easily let your home store know what sales they are losing to the competition. We are a napa gold car care provider who uses napa first but we have been using more O'Reilly's and XL parts to fill common needs and hard to find items. Even the local auto zone seems to have a great selection of part. A1 Quick oil in Hammond Louisiana If there is a way to log lost sales without saving to write them down to show our rep we would be happy to use it..
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What's new

- Fixes around Barcode/QRCode VIN Scanner