A Google user
Great experience over all. a slight delay which was due to the rain. Easy dispatch would definitely be the best if they improve on customer service. I had issues with the app but got no assistance from the customer care rep after complaints.
7 people found this review helpful
Protech Advance
February 27, 2019
Thanks for the feedback, we will improve on this.
Kingsley Idemili
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Very useless waste of e-commerce app. I booked an order, paid in full to ikorodu, rider picked up and was insisting the customer meets him at a different location other than the original address of delivery, customer refused especially in this period of insecurity, rider returned the parcel, I called for a refund as the delivery didn't work out, they said I will only get a 40% refund. Very horrible customer service. Begs to question Why did the rider pick up in the first place?
9 people found this review helpful
Protech Advance
November 3, 2021
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at hello@easydispatch.ng
A Google user
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I rate this app 5 because using them so far, has really been a great delight. Please keep up the good work! What I will like to be worked on is the pickup and drop off location addresses, instead adding only the location, full address should be an option to make it more easier.
9 people found this review helpful
Protech Advance
February 23, 2021
Good day Nkechi Anthonia
Thank you for taking your time to write this review and feedback....Your kind words encourage us greatly. We look forward to seeing more of you on the platform