John McFarlane
Great app/device (Zappi 2 in my case) but UX is a disaster. Aesthetics: a combination of neon on black & brushed steel make for poor accessibility. Controls are awkward and laggy: text entry fields disappear off the side of the screen & activity is blocked on network traffic. But worse, modes of operation and their presentation. 'Boost' seems to replace 'charge' arbitrarily. Desc. for Eco and Eco+ are identical and opaque. Great hardware fights against frustrating software.
5 people found this review helpful
Guilherme Carvalho
I got a zappi charger and it works perfectly fine, however, the app isn't great. I find the app dated and it doesn't work at all. Too many charts. The app could be a lot easier to use. I set the schedule on the app to certain times and the car just started to charge automatically before the time set. App need a serious makeover and to be user friendly l.
4 people found this review helpful
Daniel Larkin
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The actual Eddi and Zappi products are fine. This rating is purely for the app. I can forgive the responsiveness issues when changing settings, that's probably more to do with the integration between whoever built the backend and device settings retrieval. BUT, the UX of this app is probably one of the worst user experiences I've ever seen. It's like someone in the company insists on these dated design elements because they just don't know modern design patterns. Find a good UX engineer, PLEASE
2 people found this review helpful