Service Pro Mobile 3
1.8star
91 reviews
5K+
Downloads
Everyone
info
About this app
MSI Datas Solution To Mobile Field Service Software
Improve Customer Satisfaction, Increase Technician Utilization and Boost Service Performance with Service Pro® Mobile
Your customers have high expectations. Help your field service technicians exceed them.
Field service organizations that empower their service technicians with real time customer, asset, inventory, warranty and other call resolution information consistently outperform their peers because their technicians can complete their work more quickly, and at a higher first time response success rate.
Why Service Pro Mobile?
A more informed technician is more productive! Empower your field service techs with immediate information to get the job done right, on the first call.
• Service Pro Mobile works anywhere - Technicians can record work in areas with or without wireless network connectivity.
• Service Pro Mobile is easy to use – Features are intuitively laid out and use the device's native navigation. It’s cross platform and consistent between iOS and Android menu options.
• Service Pro Mobile is a seamless extension of Service Pro - Stop wasting effort! Integration with Service Pro® extends world class field service productivity to the field.
• Service Pro Mobile deployment options - On-premise or cloud
• Service Pro Mobile does work orders and inspections – Data is saved to permanent tables matching the structure of the Service Pro back-end feature.
• Service Pro Mobile can integrate to your ‘home office’ system – Enjoy company-wide field service automation by using Service Pro Mobile with your home office system.
What can Service Pro Mobile do?
Service Pro Mobile includes many paperless service management capabilities for field service technicians:
• Service Technician Status
• Work Order Management:
• Technician Time Tracking
• Inventory Tracking
• Asset Inspections
• Photo Capture
• Signature Capture
Improve Customer Satisfaction, Increase Technician Utilization and Boost Service Performance with Service Pro® Mobile
Your customers have high expectations. Help your field service technicians exceed them.
Field service organizations that empower their service technicians with real time customer, asset, inventory, warranty and other call resolution information consistently outperform their peers because their technicians can complete their work more quickly, and at a higher first time response success rate.
Why Service Pro Mobile?
A more informed technician is more productive! Empower your field service techs with immediate information to get the job done right, on the first call.
• Service Pro Mobile works anywhere - Technicians can record work in areas with or without wireless network connectivity.
• Service Pro Mobile is easy to use – Features are intuitively laid out and use the device's native navigation. It’s cross platform and consistent between iOS and Android menu options.
• Service Pro Mobile is a seamless extension of Service Pro - Stop wasting effort! Integration with Service Pro® extends world class field service productivity to the field.
• Service Pro Mobile deployment options - On-premise or cloud
• Service Pro Mobile does work orders and inspections – Data is saved to permanent tables matching the structure of the Service Pro back-end feature.
• Service Pro Mobile can integrate to your ‘home office’ system – Enjoy company-wide field service automation by using Service Pro Mobile with your home office system.
What can Service Pro Mobile do?
Service Pro Mobile includes many paperless service management capabilities for field service technicians:
• Service Technician Status
• Work Order Management:
• Technician Time Tracking
• Inventory Tracking
• Asset Inspections
• Photo Capture
• Signature Capture
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
1.8
84 reviews
Jacob
- Flag inappropriate
November 11, 2023
This app is infuriating. It demands location permissions every single time you open the app. There is no way to tell it to stop demanding location permissions, and no way to disable the popup message. I do not now, nor will I ever, allow this app to use my location. It is clear the developer's intent is to irritate the user and browbeat them into allowing the permission just to make the popup go away. Using this app is like slamming your hand in a car door as punishment for opening it each time.
2 people found this review helpful
MSI Data LLC
February 22, 2024
Hi Jacob, we are sorry to hear your frustrations with our location permission requests. Some functionality managed by your admin team requests to have your location for business needs. If you feel this may be on incorrectly have them contact your customer success manager to make sure the correct settings are on for your company
A Google user
- Flag inappropriate
February 14, 2020
Quite possibly the most bloated, non responsive, erroneous, useless, battery draining app ever created in the history of apps of all time! The company I work for really landed in a ditch by trying to cut corners to save money by implementing this poorly developed app. We will be moving away from it sometime this year, yay. I would give this app negative stars if I could. Stay away from this it if you don't want to waste your time or smash your phone out of frustration after it crashes repeatedly
28 people found this review helpful
Technician Supervisor
- Flag inappropriate
May 28, 2022
Not enough customization Should be able to select which technician to reassign to for example. History by Site should show more info instead of just the order number. Very hard to look up old orders this way. Once an appointment is closed the tech should be able to view it on their phone or search for it. Customers/clients always want more information weeks after the appointment is closed and the tech is unable to look up the information.
3 people found this review helpful
What's new
- Previously, if an Inventory Serial Number was added to the Serial Numbers section on the Inventory Order Line, and a user performed a sync before that serial number was installed, the user couldn’t remove the uninstalled serial number from the order line. With this release, users can now remove uninstalled serial numbers in this scenario.
- Auto-sync no longer reverts to the old sync in certain settings, ensuring consistency in sync performance.
- Auto-sync no longer reverts to the old sync in certain settings, ensuring consistency in sync performance.