Victor Quintero Arias
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I'm disappointed now because the app doesn't work well. It's been 2 times it charges me twice because the first time I try to make the payment it shows a window saying that the payment couldn't be made, so I tried again and paid again, but when I check my bank account it shows a double charge. Other times the payment just can't be made showing a window that says the payment can't be made at the moment, and to try again later. Really disappointing!
Movistar México
May 1, 2024
¡Mándanos un whats! Compártenos tu experiencia, recuerda que tu opinión es muy importante para nosotros. Escribe en tu navegador https://www.movistar.com.mx/WA-PS
Miguel Muñiz
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Really bad experience. At first, it was working fine, I was able to personalize ever single time, but all of a sudden start to acting up, like for example, it seems like I have done the whole personalization process, and even at the end shows that "my personalization was successful " but never actually activated on my phone. I called customer support and stop by the store in several times, and they haven't been able to fix the issue. It made me waste so much time, money and effort.
33 people found this review helpful
Movistar México
October 14, 2022
¡Hola! Mándanos un correo electrónico a mimovistarayuda.mx@telefonica.com y compártenos tu experiencia, recuerda que tu opinión es muy importante para nosotros.
Arturo DE LEON PEREZ
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You guys are great!!! The app stopped working after an update and I was freaking out because I never had problems with Movistar, ever!! But, I called customer service and within 2 minutes, issue was resolved!!! App works great again!!! Technical issue resolved while on the phone!!! Movistar is the bomb...you may be all that and even a bag of chips!!! Thanks Movistar!!!💪🏻🤩🇲🇽🎉
19 people found this review helpful
Movistar México
April 17, 2022
¡Hola! Mándanos un whats y atenderemos de manera eficiente tu solicitud, solo ingresa desde tu navegador --> https://www.movistar.com.mx/WA-PS