Movistar MX - Movistar México

4.4
269K reviews
10M+
Downloads
Content rating
Everyone
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About this app

With the Movistar MX App, you have all the information about your Plan or Prepaid at your fingertips. With it you can pay your bills, recharge with credit and debit cards, check your balance, know the details of your consumption, buy packages and more.

The best! You have exclusive DISCOUNTS and PROMOTIONS, free gigabytes when registering and additional benefits at NO COST when recharging from your App.

prepaid
1. Customize the benefits of your recharge as many times as you want!
2. Check the details of your calls and messages
3. Transfer or request Gigas to other Prepaid lines
4. Request a balance loan with Recarga SOS


Plan
1. Check your bills and pay them online with a charge to your bank card
3. Spend or request gigabytes from any Movistar Plan
4. Buy additional packages
5. Customize your plan benefits
6. Renew your plan and launch your Smartphone 100% from the App!

Download it now and discover that the Movistar MX App has arrived to make your life easier
Updated on
May 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.4
269K reviews
Victor Quintero Arias
April 30, 2024
I'm disappointed now because the app doesn't work well. It's been 2 times it charges me twice because the first time I try to make the payment it shows a window saying that the payment couldn't be made, so I tried again and paid again, but when I check my bank account it shows a double charge. Other times the payment just can't be made showing a window that says the payment can't be made at the moment, and to try again later. Really disappointing!
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Movistar México
May 1, 2024
¡Mándanos un whats! Compártenos tu experiencia, recuerda que tu opinión es muy importante para nosotros. Escribe en tu navegador https://www.movistar.com.mx/WA-PS
Miguel Muñiz
February 2, 2023
Really bad experience. At first, it was working fine, I was able to personalize ever single time, but all of a sudden start to acting up, like for example, it seems like I have done the whole personalization process, and even at the end shows that "my personalization was successful " but never actually activated on my phone. I called customer support and stop by the store in several times, and they haven't been able to fix the issue. It made me waste so much time, money and effort.
33 people found this review helpful
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Movistar México
October 14, 2022
¡Hola! Mándanos un correo electrónico a mimovistarayuda.mx@telefonica.com y compártenos tu experiencia, recuerda que tu opinión es muy importante para nosotros.
Arturo DE LEON PEREZ
November 18, 2023
You guys are great!!! The app stopped working after an update and I was freaking out because I never had problems with Movistar, ever!! But, I called customer service and within 2 minutes, issue was resolved!!! App works great again!!! Technical issue resolved while on the phone!!! Movistar is the bomb...you may be all that and even a bag of chips!!! Thanks Movistar!!!💪🏻🤩🇲🇽🎉
19 people found this review helpful
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Movistar México
April 17, 2022
¡Hola! Mándanos un whats y atenderemos de manera eficiente tu solicitud, solo ingresa desde tu navegador --> https://www.movistar.com.mx/WA-PS

What's new

¡Descubre lo nuevo de la App Movistar MX! Seguimos haciendo actualizaciones. Te presentamos algunas de nuestras mejoras ¡te encantarán!

1. Pásate de prepago a un plan desde la App
2. Mejoras en performance

¡No lo olvides! Mantén tus actualizaciones activas para que puedas disfrutar de las nuevas funcionalidades.