4.0star
7.05K reviews
100K+
Downloads
Rated for 3+
info
About this app
MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. As your knowledgeable and approachable go-to resource for account information and repayment options, we provide the tools to help you successfully repay your student loan. MOHELA is here to assist!
Headquartered in St. Louis, Missouri, with additional offices in Columbia, Missouri and Washington, DC, our primary focus is student loan servicing. This app provides MOHELA’s Direct Loan and FFELP borrowers quick and secure account access, payment scheduling/history, form upload capability, tax information and messaging capabilities.
Headquartered in St. Louis, Missouri, with additional offices in Columbia, Missouri and Washington, DC, our primary focus is student loan servicing. This app provides MOHELA’s Direct Loan and FFELP borrowers quick and secure account access, payment scheduling/history, form upload capability, tax information and messaging capabilities.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.0
6.82K reviews
Alexis Wright
- Flag inappropriate
February 22, 2024
Would give 0 stars if I could. They continue to say on phone, website, and app that they are transitioning platforms but you can still make payments. I can't even log in anymore. The only thing it shows is that message. They don't answer their phones either, God forbid you get some help. I can't get in anywhere to make a payment so it's going to be late and it's their fault. I'm sure I'll still get to pay the late fees though.
44 people found this review helpful
Nikki Rae Jensen
- Flag inappropriate
February 27, 2024
I have been making monthly payments on my interest since October. Most of them post, then disappear. I just got hit with the compound interest since December, and I've been on hold for literal days trying to sort it out. Every message I send gets an automated response that isn't even in reference to my original message.
4 people found this review helpful
Shelly Davis
- Flag inappropriate
February 25, 2024
This is trash. I've had auto-debit set up for six years. I set up auto-debit for my new loans as well, and now it's telling me I have payments past due - and I haven't gotten a single notification about it. Discontinuing this app and making people use the website is not going to help. Get it together, Mohela.
3 people found this review helpful
What's new
Bug fixes