3.5
19 reviews
5K+
Downloads
Content rating
Everyone
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About this app

APP allows you to control you Modern Flames electric fireplace such as the PRO series and Sunset Charred Oak log set and the new Orion Series fireplaces.
Updated on
Sep 8, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
19 reviews
Kelly D
March 3, 2023
Pro- The app works to control the fireplace. Cons-It won't do the update (even though it prompts me every time I open it)- super annoying but enough to make me not use it. I also don't love the preset options. I'm not sure why anyone would want a flashing fireplace? Maybe make some nice combinations for holidays or events instead (Easter, team colors, relaxation fades, etc)
6 people found this review helpful
Did you find this helpful?
Modern Flames Electric Fireplaces
March 7, 2023
Hello, Thank you for the feedback on the features and the issue you are experiencing. Please feel free to reach out to our customer service or technical service team to help resolve the update issue at 1-877-246-9353 or email them at customerservice@rpgbrands.com and we will do our best to help fix this issue.
Cory Manning
December 24, 2023
The worst app. I would return this fireplace in a heartbeat. Wish the app developers would listen to user feedback.... -Remove the orange status light (it makes zero sense) - your custom colors are nearly impossible to set
Did you find this helpful?
Modern Flames Electric Fireplaces
December 28, 2023
Thanks for your feedback. Please feel free to reach out to our customer service team about your fireplace status light. Note that on most of our products, the status symbol is a certification agency requirement. Please also provide examples of the challenges you are having with the colors so we can pass this information on to our engineering team.
Dominique Binette
February 20, 2024
Would be nice if multiple users could control the fireplace. Only one at a time, otherwise it deletes the fireplace from the other phone.
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Modern Flames Electric Fireplaces
February 20, 2024
Hello Dominique, Thank you for the message. Multiple users can control the same fireplace and it should not delete the fireplace. This is done by sharing the fireplace with the other users via the app. When you open the app select the fireplace> go to the settings of the fireplace> select Share Device. For additional assistance call 1-877-246-9353.