Gelbadaya H. Sneach
This app is great... when it works. I've had issues with the QR code not refreshing and the app freezing up on a server contact failure message. I've reinstalled multiple times, reset my phone, refreshed data, refreshed my connection, etc. Nothing works. I just tried for 20 minutes to refresh my ride transfer and eventually had to explain to the driver that I could not provide the code. I'm going back to using my bus card and requesting paper transfers from now on. This is so frustrating!
1 person found this review helpful
Benny Perez
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The QR barcode often fails to refresh. This is a problem when attempting to board a bus, and the onboard scanner will not accept the expired barcode. If this happens, oftentimes the driver will not allow you to board. I have missed my ride to work on more than one occasion. Other than that, if the glitch is addressed, the app is very useful. Just an FYI, if you are dealing with this issue, go to the bus station and they will give you a smart card that will link to the app.
9 people found this review helpful
Andrew Dixon
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Horrible. The app will not connect and I have a ten ride pass and now it just tells me can't connect. I have redownloaded multiple times and it still will not work. At 5 in the morning this isn't it. It needs fixed and worked out.
1 person found this review helpful
Modeshift Inc.
April 18, 2024
A quick reminder that we have released the new version of the RRTA Go mobile app 1.0.286 available April 13th via the google play store. The latest released version will fix any of the issues you may have experienced. If you are happy with the service please let us know in the rating above. Additional questions? Email support@modeshift.com