Nikolay Panev
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It's not completely useless, but it has a lot of short-commings both in the UI and UX. The search for final destination is not intuitive at all. A simple search button in the top left, for example, will greatly reduce friction while using the app. Also, multi-language support must be perfectly executed in an app like this, because the target audience of such an app is usually tourists, who may not speak Bulgarian. You also need to know the city quite well to use it. Make a suggestion tab
6 people found this review helpful
AlexSs
since the last update it's awfully slow on every single phone that I've used it just to check. Neither on IOS or Android is working as fast as before. Please if there is a way to fix it and to be as it was, make it happen. I'm struggling with catching the bus on time because of the slow app...
3 people found this review helpful
Telelink City Services
April 18, 2023
Hi, sorry for the inconvenience. Could you please share the details of the issues you are experiencing at support@modeshift.com?
JJ
Tourists need transport too, and since Burgas is a tourist destination you would imagine a bit of thought would go into this app and the main website to offer a 'switch to English' option.
16 people found this review helpful