Amy Boyer
It's a pain to log into and while it looks easy to "tell the city" about an issue, the mapping feature does not work well. If you enter an approximate area or address you can't update it as you used to be able to on the website. You're stuck with the wrong address or you have to completely start over again (even logging out so the app forgets the incorrect address).
19 people found this review helpful
Christopher Nguyen
There's no point in the app. Pretty much anything you do just opens the website on your browser. No easy access to your bill or payment. Not even sure why you need to create an account since it's an entirely separate account from the website
9 people found this review helpful
Dove Hermosa
This app is "virtually" non-existent. I downloaded the app in hopes to gain access to viewing my bill since there are technical issues on City of Phoenix Water Services website that haven't been fixed all week and no solutions were offered to help me solve my issue when speaking to representatives on the phone. The app redirects you to the website when you click the prompt to view bill even after you're fully registered. I may not be approved for utility assistance ERAP without this info.
9 people found this review helpful